About Amovens > Frequently Asked Questions

  1. What are the benefits of carpooling?
  2. How can I use Amovens?
  3. Why do I have to register to use the service?
  4. What does Amovens do with my personal information?
  5. Why do I have to register to use the service?
  6. Is it safe to share rides with people I don't know?
  7. What can I do if there are no rides corresponding to my search?
  8. How can I get in touch with another user if I don't have his/her personal data?
  9. Why do you suggest a price for rides?
  10. I've seen a ride offer which does not seem to abide by Amovens' rules of conduct. What can I do?

What are the benefits of carpooling?

Drivers and passengers save money on gas, maintenance, parking and tolls by sharing rides together. Carpooling is also an easy way for travelers without access to vehicles to get around, while providing access to high-occupancy-vehicle lanes to speed their commute. Above all, it’s one of the most effective ways individuals and organizations can reduce their carbon footprints and help alleviate traffic congestion.

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How can I use Amovens?

Amovens is a completely free service that works for anyone looking to offer a seat in their car or searching for a ride. Publish your ride to find passengers to share the cost of your trip. Or search our database for existing rides. Amovens uses a proprietary search algorithm that matches riders and drivers based on user proximity and route scheduling, providing users with the most convenient rideshare partners possible.

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Why do I have to register to use the service?

We work hard to make the ridesharing experience as safe and secure as possible. Registering with Amovens helps ensure the highest level of security for our users. Your personal information will stay locked in our database, and will never be shared with your fellow riders. All contact between potential rideshare partners can be done safely and securely through our anonymous messaging system.

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What does Amovens do with my personal information?

Personal information is kept on record only to ensure the safety of our riders. All user information is treated with the strictest confidentiality and in-line with industry-wide best practices for data security and privacy.

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Why do I have to register to use the service?

Amovens lets users search for other travelers with similar itineraries. It works just like any other online reservation system you’d use to buy an airline, train, or bus ticket. Once you’ve found a match, our internal messaging system lets you contact potential partners in an anonymous and secure fashion.

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Is it safe to share rides with people I don't know?

Your safety is our number one priority. Amovens has developed several tools to make finding rideshare partners as safe as possible. We keep the vehicle license plates of our drivers on record. Users are able to rate and recommend fellow drivers and passengers, helping to make the Amovens community as transparent and open as possible. We recommend everyone communicate with their prospective partners through our secure and anonymous messaging system prior to sharing a ride for the first time. You are never obligated to share a ride with someone you’re not comfortable with.

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What can I do if there are no rides corresponding to my search?

If no one else is going your way, you can advertise as either a driver or a passenger. Your ride will then come up when other users search the system.

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How can I get in touch with another user if I don't have his/her personal data?

For the safety and security of our users, all messages can be sent anonymously through the Amovens messaging system. This allows users to arrange rides without providing any personal contact information.

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Why do you suggest a price for rides?

In addition to the cost of gas, tolls and parking, there may be other costs that are difficult to calculate. Although Amovens works hard to match travelers with similar routes, a driver may have to go out of their way to satisfy the needs of their passenger, or may have to add time to their usual trip. Our price recommendation tries to take these issues into account. Drivers and passengers are both free to reject, accept, or negotiate the cost of a ride between themselves.

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I've seen a ride offer which does not seem to abide by Amovens' rules of conduct. What can I do?

Please let us know by sending a message to contact[@]amovens.com.

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